Bronx Outreach Social Worker (Bilingual Spanish)

To apply, please send an email to with a cover letter attached. No calls please.

CaringKind is seeking to hire a licensed social worker (LMSW or LCSW) to conduct outreach to service providers and provide direct social work services to residents of the Bronx who are dealing with issues related to dementia. This position is grant-funded through The Harry and Jeannette Weinberg Foundation, Inc. and the ideal candidate is a motivated, self-starter with the interpersonal skills to conduct meaningful outreach in the community as well as the clinical skills to engage, assess, and counsel individuals and families dealing with Alzheimer’s disease and related dementias.

CaringKind Social Work Services program supports New York City's Alzheimer's community through the provision of information, referrals, short-term counseling, and crisis intervention. Common issues addressed through this program include helping caregivers accept the impact of a diagnosis, assisting families in the development and implementation of care plans, fostering communication between family members who disagree about the level of care a person with dementia may need, and negotiating the complex systems around securing benefits and entitlements within New York City. Support is offered in person, on the telephone and via email, and is currently available in English, Spanish, Mandarin and Cantonese through our diverse staff, and in 200 languages through a language line translation service.

This position reports to the President and CEO.

The Bronx Outreach Social Worker will:

  • Identify and follow up on outreach opportunities in the Bronx, including engagement with service providers (adult day programs, assisted living facilities, nursing homes, case management programs, hospitals, clinics, etc.) for the purpose of conducting site visits to gather concrete information about the type and quality of service.
  • Develop and maintain positive relationships and foster a sense of meaningful collaboration with service providers.
    Facilitate community-based education presentations for caregivers and professionals about Alzheimer’s disease and related dementias, as well as the programs and services of CaringKind.
  • Conduct needs assessments, assist with care planning and problem solving, and provide support (including information and referral, psycho-education, short-term counseling, and follow up) to individuals and families dealing with Alzheimer's disease and related dementias, in person, via telephone and email, and/or co-located programs.
  • Connect clients to other CaringKind programs and services that will assist in meeting their needs for information, education, support, and socialization, as well as provide follow up to clients referred for Social Work from these other programs and through community partnerships.
  • Assist clients in navigating the various systems of care with which they may interact, including but not limited to hospitals, primary care providers, home care agencies, social adult day programs, community-based supports, assisted living and adult care facilities, and nursing homes.
  • Guide clients in accessing and navigating the various public benefit and entitlement programs, including but not limited to Medicare, Medicaid and Medicaid-funded long-term care.
  • Advocate and coordinate with other community-based agencies to ensure services are rendered appropriately.
  • Provide regular support for the CaringKind 24-hour Helpline by answering calls, providing information and referral, triaging immediate needs, and referring callers to the appropriate internal CaringKind programs for follow up, which includes occasional back-up coverage during non-office hours to be mutually agreed upon.
    Utilize CaringKind database to record all case notes and demographic information in a timely fashion on clients served.


  • LMSW/LCSW (or MSW on the path to licensure) or an advanced degree in a related field REQUIRED

  • Bilingual (English/Spanish) REQUIRED

  • Experience with Alzheimer’s disease and other dementias STRONGLY PREFERRED

  • Knowledge of NYC benefits & entitlements programs, aging network services

  • Excellent written and verbal communication skills

  • Occasional evening/weekend work required by all staff

  • Strong computer skills, including Outlook, Word, Excel & Trackvia

  • Ability to work both independently and as an effective team member

Competitive salary is commensurate with experience.